North Manchester MVP

About Us

North Manchester Maternity Voices is a newly established feedback forum for expectant and new parents receiving care from North Manchester General Hospital.

We are keen to hear about your experiences of maternity care during pregnancy, birth and in the first few weeks after your baby is born. We want to know:

  • what was good about your care?
  • what wasn’t so good?
  • what ideas, if any, you have for improvements to care?

You can get in touch via any of our social media channels listed under the contact us section. You can also email us or join one of our online feedback sessions. 

What we do

We don’t handle individual complaints but we do look for themes in the feedback we receive from you. Every three months we review that feedback with our MVP committee of midwives, doctors, commissioners and parents to identify improvement projects for our MVP work plan. We then collaborate with maternity and neonatal staff, mums, dads and parents like you, to co-produce service improvements and make changes that matter to you.

Your voice matters, share your feedback and get involved.

Our maternity unit

North Manchester General Hospital, also known as Crumpsall by locals, provides maternity care to expectant parents in and around north Manchester. The hospital moved under the management of Manchester University NHS Foundation Trust in April 2020 and planning has started on transforming the hospital under a site redevelopment programme.

North Manchester General Hospital is home to the Bluebell Birth centre which offers midwifery-led care. There is also an obstetric unit, also known as a labour ward or delivery suite, for women and babies who may some need extra care because they have a higher chance of complications. There is also a neonatal unit for babies who need extra care after birth. North Manchester community midwives provide antenatal and postnatal care in the community as well as attending homebirths.

Contact us

Meet the chair

Kinga Fuentes
Email: NorthManchesterMVP@gmail.com

Upcoming events

We will be holding regular feedback events online for new and expectant parents. We are also looking into holding some face-to-face events at COVID secure Sure Start centres across Manchester.